Moodle Support

Problem with Notifications

 
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Problem with Notifications
by Brandi Harris - Tuesday, January 9, 2018, 6:16 AM
 

When logged into Moodle I see notifications available, but as soon as I click on the notifications icon, I receive this message:

invalid response error notice

Any idea what could be causing this or how to fix it?

Edtech_Moodle_support
Re: Problem with Notifications
by Bb Open LMS/ Moodle Support - Tuesday, January 9, 2018, 5:45 PM
 

Hi Brandi.

Please make sure you have only one moodle page open in your browser.

Thank you.

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Re: Problem with Notifications
by Brandi Harris - Thursday, January 11, 2018, 2:13 PM
 

I only have one Moodle tab open at a time. I tried a different browser since Chrome doesn't always play well with others, but same error occurs when I'm logged into Firefox as well.


It seems that I can at least access notifications on the mobile apps, but the notification badges never go away.

Edtech_Moodle_support
Re: Problem with Notifications
by Bb Open LMS/ Moodle Support - Tuesday, January 16, 2018, 9:03 AM
 

Good morning Brandi,

The problem is fixed according to our Moodle systems.

Please let us know if you continue to experience the issue.

Thank you.

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Re: Problem with Notifications
by Brandi Harris - Thursday, January 18, 2018, 4:22 AM
 

This issue is still occurring.

Edtech_Moodle_support
Re: Problem with Notifications
by Bb Open LMS/ Moodle Support - Sunday, February 4, 2018, 1:17 PM
 

Good morning Brandi,

The problem is fixed according to our Moodle systems.

Please let us know if you continue to experience the issue.

Thank you.

Picture of Brandi Harris
Re: Problem with Notifications
by Brandi Harris - Sunday, February 4, 2018, 2:49 PM
 

It is fixed. Thank you!